Er… Can somebody please tell me what I have to do to be authentic?

I had the privilege of seeing Bill George speak last year on the subject of Authentic Leadership and followed up by reading his book, True North. All good stuff. Lots of moral compasses, support networks, personal belief systems and integrated diagrams

[well done, graphics department - hurrah!]

all of which make absolute sense and tie in with core psycholgical and social principles.

Good, I thought, another entry in the BadConsultant knowledge management database to be repackaged, repurposed and resold to dumb, rich clients

[we love dumb, rich clients]

everywhere.

Except then it started happening.

And BadConsultant began to feel a little like Alice down the rabbit hole, or Neo taking the red pill.

When it first happened, it was a beautiful sunny day, birds were chirping in the trees, children danced in the grass of the park, a milkman trundled by on his chinkling cart. And in the conference room, an executive pulled up a slide which described his corporate strategy as ‘True North’.

I’d seen this scene before.

What followed in that session and even more so in the months that have followed

[leadership survivalist tactics in economic crisis as last-ditch catalyst, anyone... anyone?]

was the commoditization of the word ‘authentic’ into nearly every aspect of leadership decision-making, behavior and action. Which would be great if it were authentic.

Except the same leaders who never made decisions are now touting their authenticity – but still not making decisions.

And the same leaders who ignored substantial swathes of their organization are now doing so authentically.

And in the same breath inferring that everyone else is like… er… so… rilly, rilly inauthentic.

[or non-authentic... or un-authentic... or authentic-less... They haven't quite working out the anti-authentic word yet]

So, what started as a look behind the veil of leadership, of how to navigate the singular challenges of being a senior executive in a ‘modern’ organization, rapidly descended into the land of homily, buzz-phrase and smoke-screen.

How sad.

BadConsultant openly predicts that leadership development curricula across ‘modern’ organizations will have ‘Introduction to Authenticity 101′ type courses very shortly. May we suggest some snappier titles? How about:

• ‘Knowing me, knowing you’ – how to win through denial!
• ‘The authentic side-step‘ – dancing the tango of non-commitment
• ‘Keeping it real’ – what the rap world teaches us about corporate politics
• ‘I love you just the way you are’ – don’t go changing to try to please me

Authentically yours,

BC

Who won the war for talent… Er… If it’s all right to ask that question…

A little earlier this year, BadConsultant launched Jobinions. A free service/discussion forum where people could share opinions on companies as either an employee or as an interviewee.

[and, for full disclosure, I don't make any money from Jobinions - yes, it is possible that some people aren't commoditizing everything]

The spirit of Jobinions is quite simple – tell it like it is. From the Jobinions front page:

... life’s too short to work for crap companies. They can damage your health, wealth and happiness and strip you of your potential to do your very best work. We want you to know what it’s like working for any company. And the best people to tell it like it is are the people working there already and others who have interviewed with the company.

We created Jobinions because there was nowhere to tell it like it is.

Jobinions is founded on the belief that the working world can be better and that we can help each other make great career decisions.

Jobinions is pretty easy to use – a quick sign up process, answer a few core questions on the company and you’re in, simple as that. There’s no personal information shared on the site and, I guarantee, the identity of community members will remain confidential (provided they don’t get into libel/slander).

Quite a few people signed up and created accounts. When I recently advertised Jobinions on Google Adwords, even more people signed up.

BUT…

Only 5 people have left a Jobinion, so far (not counting my initial example). There’s good stuff in those Jobinions – particularly about one major accounting firm.

I am a firm believer that the war for talent has been won by the talent – and Jobinions was built on the basis that it’s OK to have an opinion about your employer – that each of us owns our career and can be proactive in getting to do more of what we do best every day.

Yet, from the many users, only 5 Jobinions in 5 months. Why the reticence?

I did a little bit of digging, searching and reading and came across Laurie Reuttiman’s

[who is a goddess - follow what she says - laugh at her blog - marvel at how remarkably cute she is in all her pictures and... er... make sure you spay and neuter your cats, right Laurie?]

entry about Jobinions which had generated some of the users. And there was a comment that just plain made me go ‘huh?’

To quote:

Even though the post is entitled “Humor,” I’d recommend that folks NOT use Jobinions – your current or potential employer might not see the humor that you do.

Or, for God’s sake, don’t use your real name, email address or URL.

The recession makes grumpy, humorless jerks out of more people than you realize.

Huh?

[see, I told you]

HUH?!!!

“I’d recommend that folks not use Jobinions…”

because your qualification for saying so is that you’re paranoid about employers not seeing the joke?

Really?

Getting past that sort of confrontational, win-lose, serf-master employment relationship is exactly WHY I created Jobinions – it’s time to transcend the BS of the 20th century ‘modern’ organization

[read the manifesto at http://www.strengthsspringboard.com]

and put the people who create the value on the footing they deserve.

Yet even with that intent, I have the simple fact that people (many people) have signed up and created profiles – yet only 5 Jobinions have been posted. Is paranoia rampant? I don’t believe so. Reluctance to use discussion boards? Er… I won’t dignify myself with an answer to that one. Mistrust of ye olde BadConsultant? Maybe.

But at the base of it all (as I discuss at the Strengths Springboard), is that I believe the majority of people haven’t woken up to the fact that the ‘modern’ organization is near dead in the water, out of tricks, unprepared for a world where the East is faster and cheaper, the West is demanding and fickle, and value is created from ideas not reproducible, scalable manufacturing processes.

And why haven’t they woken up?

Because it’s been easier and safer to collude with the mythology. Though it may look, feel, sound, smell and taste like it, it’s not fear, not really – it’s laziness.

GM, AIG, Chrysler…

The mythology is crumbling before your eyes.

So come on over to Jobinions and tell it like it is – it’s time to build a different future – one where it’s cool to work at something you love doing and be respected, rewarded and celebrated for doing just that.

Aaaahhh… Victimhood…

… You make us so comfortable when you stick around.

A little while ago, we wrote a piece called “Free Agent Nation?” covering what we perceive as the impending exodus of talent from corporations.

Before we extemporize, quantify, clarify and obfuscate, we formally want to tip the hat to Daniel Pink who wrote about the subject in Fast Company and more recently in his book – we haven’t read the book yet, but will be doing so in the near future. Despite our uncanny ability to resell work we’ve previously done, and repackage others’ intellectual property with a facade of our own creation, we absolutely, totally do not steal from our bretheren – we didn’t coin the term Free Agent Nation

[though we did add the question mark]

and want to recommend you read the original article now – it was somewhere in our subconscious as we brought a lot of ideas together over the past few weeks.

OK. That’s over – phew!

Pretty transparent, right? Our owning up to an unwitting terminology ‘borrow’. Not for us the game of “that’s not fair, we didn’t know about it” – no, here at BadConsultant towers, we tell it like it is

[especially at http://www.jobinions.com - have you left a jobinion yet?]

regardless of whether it places us in positions of jeopardy.

Would that the rest of the world would do that.

Instead, we are fed a litany of excuses, blame rants, whining, whingeing, bellyaching, caviling, criticizing, deprecation, disparagement, fault-finding, griping, grouching, grousing, grumbling, kvetching, moaning, nagging, niggling, nit-picking, overcriticizing, quibbling, scathing… Well, you get the picture, right?

Through our multi-variant, cross-referential, do-loop, mega-meta-analysis of conventional wisdom-sapping framework complexes, we’ve identified that for the majority of your workforce, victimhood is a comfortable bed-fellow. For them, it’s all your fault; your fault that…

• they didn’t hit their targets
• their ideas aren’t strong enough to move forward
• there’s in-fighting within the team
• they aren’t able to develop the skills the business needs tomorrow

They’ll whine and complain

[and all those other words we cribbed from an online thesau... er... erm... our knowledge management database]

about all of it. Only they won’t do it to your face. They’ll do it in a bar, in a cubicle, in the park… Anywhere but where they need to do it: In the moment, at work, with you and the team.

To them it’s all your fault.

And guess what? They’re totally and utterly correct. It is. Because, when it comes to bringing people to a highly engaged state, it’s highly, highly unlikely that your own leadership is telling you it’s what’s expected – so the only reason you’ll do it is because you naturally believe it’s the right thing to do and have the capability to do it. There aren’t that many of you – and it’s highly unlikely you hear the whining nearly as much as others do.

For the rest of you managers, though, you are in complicity with the victims you manage – human beings perpetuate the status quo

[here we go-oh... Rockin' all over the world! Cue Americans going "huh?!!!"]

no matter how painful. Put simply, you are comfortable managing victims.

We’re going to let that sink in.

You are comfortable managing victims.

Why? Well, if you do it like you did it yesterday, no-one can hold you accountable for today’s poor results; today’s failure was perfectly acceptable yesterday. So, why change anything?

Anyone…

Anyone…

We’ll be back soon to answer the question.

έως ότου συναντιόμαστε πάλι

BC

Mental Gymnastics (or ‘To all the paradoxes I’ve loved before’)

A couple of weeks back, BadConsultant had the unparalleled joy of mingling with a small, select group of

[patsies]

executives gathered together to pass comment on some pretty astounding internal social networking technology. Cool stuff. Lots of opportunities. Of course, being BadConsultant, we extemporized, categorized, expounded and theorized just enough to bring these potential ‘deep-pockets’ to the edge of understanding of their problems and potential solutions

[our arched eyebrows and caring forehead let them know that we were like, er, rilly, rilly understanding of their pain... The draft Statement of Work letting them know we could make it all go away soooo easily...]

Of course, aside from enjoying the sound of our own voice, BadConsultant was also listening closely for inspiration. And, sure enough, it hit us about an hour into the discourse.

Think about your company. Think about mission

[spit]

vision

[spit twice]

purpose

[spit thrice]

and values

[vomit... politely]

Now that you’ve cleansed yourself of the kool-aid, think about the words that are used, and those that are used to explain just what those words actually mean (because it’s highly unlikely that the mission, vision, purpose and values can stand on their own without clarification or translation into plain english)

[No, really, what do these values mean to YOU]

OK, chances are that once the gag-reflex calms down, you’ll recognize something like this in amongst the hyperbole.

“We will be innovative”

or

“We will think big, but act small”

or even

“The spirit of entrepreneurship is alive and well here”

Recognize that? And who could argue?

Well… Er… Us, actually…

You see, this was the blinding flash of insight that hit us at our small round-table. And the paradox in this question is so simple that it’s beautiful.

How do you lead an entrepreneur?

Because the hyperbole breaks down right there. Entrepreneurs and large corporations are mutually exclusive. It really is that simple. We have bounced this oxymoronic paradox off a number of BadConsultants over the past week and are convinced

[that it'll be chapter seven of our planned business tome]

that there isn’t an answer that keeps the distinction clean.

“Well, er, of course you can’t have complete chaos in the…”

or

“Oh… I’m sure that’s not quite what they were getting at…”

or

“Yeah, that’s right… Our execs are really full of s***, aren’t they?!!!”

And, of course, the reality is some mixture of all three plus a little bit of naive optimism – Execs really do think that entrepreneurship is possible in the modern corporation because

[they're delusional]

they think that all the stuff that is stultifying the innovation and energy in their organization, all the stuff that is introducing risk aversion at a greater rate of knots than they’re losing customers, all the stuff that gets in the way of transformational decision making is somehow voluntary – i.e. that employees are making a conscious choice not to take their ideas forward. Replete with their over-stuffed egos and illusions of hunky-doryness, these executives commit massive, grand narcissism: They just need someone to lead them.

Hmmmm… Everything in the system stays the same but we expect different results tomorrow than we did today… Isn’t that close to the common-speak definition of insanity?

So, back to the question: How do you lead an entrepreneur?

And the answer: You can’t. All you can do is set an unachievable goal that they already want to take a shot at, give them some means (but not all the means) and tell them to get going. Nothing else. Just that. It means thinking like a venture capitalist. What’s the return on investment on the idea? What’s the risk of failure? What’s the get out clause? What’s the level of confidence that this person can really take this to the next level?

Leading us to our final observational question. The one that’ll really make you go “Hmmmm” and want BadConsultant to spend some time in the next few weeks

[billing]

working through the potential impact and giving you some options.

How much of your current executive development/training/experience is specifically geared to develop venture capitalist capabilities?

Clue: It’ll be one of the following answers…

1. Huh?
2. What?
3. Why?

Until we meet again, adieu!

BC

Come on, let’s have some fun with…

Economic SUPERNOVA!

Technorati Tags: Business, Innovation

What if… Part I

What if your customers made your selection decisions?

Technorati Tags: Business, Innovation, Leadership, Management, Tactics

Reverse evolution

Only in corporations…

The joys of paradox

You say yes, I say no
You say stop and I say go, go, go

And that’s when the boomers got remorse

Oh, to suddenly point out that the way you’ve run the ship for the past 20 years was actually wrong after all

Technorati Tags: Business, Leadership

Having a little twitter

Come on over and join us…

Technorati Tags: Business, Inclusion, Innovation